Announcement
We are so excited to be back OPEN! Not only is our machine up and running at peak performance, but we have new software to make our designs and fonts even better!
Our current production time is 10 business days for custom items.
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Anonymous on Jan 21, 2013
1 out of 5 starsI ordered 2 of these bags for my nieces for Christmas gifts and unfortunately they never arrived. I had difficulty getting a hold of Heather due to her holiday travel, and finally when I did she offered to re-send them by a certain date. After that date had passed, and two inquries later, she replied saying her machine was having problems. I requested a refund, which she did finally fulfill but a few days later. Heather - I would suggest, as a business owner, you track your packages more carefully and respond to your buyers in a more timely manner, whether you are traveling or not.
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